Returns & Exchanges

At Touches, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Simply ensure your items are in their original condition to receive a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Print your prepaid shipping label and drop off the package at any authorized courier location near you.

4

Receive Your Refund

Once our team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing